Yesterday, we started by looking at a model for change that helps us understand our organizational past, where we are in the present and what our preferred future might look like if everything we did went RIGHT. (Click Here for Part 1) The TFCA Best Practices criteria provide a blue print to help us understand
The fire service is well respected across the country and consistently receives high praise from citizens and business alike. It is not uncommon to hear statements around the fire station like “We’ve never left one burning… Why not keep doing what we’ve been doing? The answer is: Only Different Leads to a New Destination!!! Change is hard and the fire service
Change is hard… Usually change is really really hard!!! However, all of us have something that we would like to change or know needs to change but we are having a hard time making it happen. Here is an article that I used for the Irving Fire Departments Strategic Planning Team but it applies to
Here is a link to the first update we did on Captain Bill Dowling on June 11, 2013. Since then there have been really good days and really bad days for Iron Bill and his family. Check out the video and then check out the Workout Challenge to inspire Bill and his family below the
Performance issues at work? Do you look at your employees or do you look in the mirror?